Introduction
This Privacy Policy describes how Azimebooks and its affiliates (collectively “azimebooks, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://azimebooks.in/ (hereinafter referred to as the Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Some sensitive personal data may be collected with your consent, such as your bank account, credit or debit card, or other payment instrument information or biometric information such as facial features or physiological information (in order to enable the use of certain features when opted for and available on the Platform), all in accordance with applicable law(s). You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We may track your behavior, preferences, and other information that you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for third-party business partners’ privacy practices or the content of their privacy policies, and we request you to read their privacy policies before disclosing any information.
If you receive an email or a call from a person/association claiming to be Azimebooks seeking any personal data like debit/credit card PIN, net banking, or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Usage We use personal data to provide the services you request. To the extent we use your personal data for marketing purposes, we will provide you the ability to opt out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about online and offline offers, products, services, and updates; customizing your experience; detecting and protecting against errors, fraud, and other criminal activity; enforcing our terms and conditions; conducting marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information. Your access to these products/services may be affected if permission is not provided to us.
Sharing We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.
We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment services opted by you. These disclosures may be required for us to provide you access to our services and products, comply with legal obligations, enforce our user agreement, facilitate marketing and advertising activities, and prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.
We may disclose personal and sensitive personal data to government agencies or other authorized law enforcement agencies if required by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may also disclose personal data to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting, or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.
Security Precautions To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.
Data Deletion and Retention You have the option to delete your account by visiting your profile and settings on our Platform. This action would result in the loss of all information related to your account. You may also write to us at the contact information provided below for assistance with these requests. In the event of any pending grievances, claims, shipments, or other services, we may refuse or delay account deletion. Once the account is deleted, you will lose access to it. We retain your personal data for no longer than is required for the purpose for which it was collected or as required under applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud, future abuse, or for other legitimate purposes. We may continue to retain your data in an anonymized form for analytical and research purposes.
Your Rights You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose personal data related to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
Changes to this Privacy Policy Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about significant changes to the Privacy Policy in the manner required under applicable laws.